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Shopping & Delivery

Coquology provides a fast and easy way to shop online; you can shop and check out directly without registering an account, you can create an account or simply log in with your Facebook account and easily check the status of your orders.

• How to shop
Select item > Add to shopping cart > go to Check out > Select payment method and delivery options > Fill in you information > Place order


• Payment
We accept card payments - VISA and MASTERCARD only. 

• Shipping and Delivery
  1. Free delivery on orders over NTD. 3000 within mainland Taiwan, otherwise postage costs NTD. 150 per order.
  2. On completing your order it will take 3-5 working days to dispatch your items, and can be delivered to the designated address 1-3 days after shipment. For remote areas, outlying islands of Taiwan or overseas, the delivery time will vary accordingly. Shipping will be postponed on weekends and national holidays.
  3. After shipping your items we will email you your tracking number allowing you to follow the progress of your order online; you can also log in to your account and view the status in【My Orders】.
  4. Special events or holidays may lead to an increase in orders resulting in a delay in shipping. We will notify you separately of any delays (normally 2-3 days) and occasionally orders for a large volume of items may cause logistics issues that can affect the delivery time.
  5. If your item is found to be out of stock or defective when preparing for shipment, our customer services will notify you and inform you of the further details. 
  6. If repeated orders are found for unknown reasons or personal errors, and request for exchange/cancellation, Coquology reserves the right to continue shipping, return, exchange or cancel the membership.
  7. If you live outside of Taiwan and want to make a request for international delivery, please email coquology@fufuliving.com before placing the order and our customer services team will get in touch with you regarding delivery time and cost.

• Invoice
  1. The invoice will ship with the goods - if you require the invoice to be sent separately please indicate this in the "Order Remarks” at “Checkout”.
  2. If you need a VAT Number on the invoice, please put your company title and VAT number in the "Order Remarks”. Once your invoice is dispatched, no alterations or exchanges are possible.